Job Description

Responsibilities include, but are not limited to: Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. Schedule, mentor, and supervise bookstore staff to ensure smooth operations and excellent customer service Oversee and manage the daily operations of the online store, ensuring a seamless customer experience across all platforms. Drive online sales through effective digital merchandising, promotions and customer engagement strategies. Plan and execute online marketing campaigns: email marketing and social media promotions. Coordinate shipping fullfillments to ensure timely and accurate delivery of orders. Ensure compliance with tax regulations and maintain accurate reports for sales tax and financial reporting. Stay up to date on e-commerce trends and emerging trends to recommend improvements and new opportunities. Implements team protocols and provides comprehensive training to staff and volunteers. Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. Supervise and guide the merchandising and visual presentation of products to meet Store standards. Work with store staff and leadership team to build out profitable e-commerce store and online presence. Work with the Events and Development departments on special events and activations, donor engagement, and other special projects. Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. Provide accurate information on artists and products to staff and customers to enhance visitor experience. Perform additional tasks and support the team as assigned by management as needed. Qualifications: 2-5 years experience in retail, store operations Strong presence in e-commerce, online sales, startup a must Strong interpersonal and communication skills, with the ability to engage visitors professionally. Stong computer skills, including experience with point-of-sale systems, including Shopify (preferred). Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. Attention to detail and accuracy in maintaining records and transactions. Collaborative spirit: enjoys working with a wide variety of people and departments within the Center and partner organizations, while also being able to work proactively and independently. Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: Ability to stand for extended periods and perform tasks in both office and public-facing environments. Comfortable with light lifting (up to 25lbs). Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Center for Jewish History is an Equal Opportunity Employer. Please send resume and cover letter. No phone calls please. #J-18808-Ljbffr Center for Jewish History

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