Job Description

Are you a people person who could talk hops and brand strategy in the same breath? Do you love helping clients crush their goals while having a beer or two (metaphorically… or literally)? If that sounds like you, keep reading.

We’re Harbor Marketing Agency, and we specialize in helping breweries fill their taprooms, boost revenue, and build cult-like customer loyalty. We're looking for a sharp, relationship-savvy Client Account Manager to be the glue between our clients and our creative engine.

A Bit About Us:

Harbor help breweries to dominate their local markets by driving taproom traffic, increasing return visits, and scaling direct-to-consumer sales. Through Paid Ads, Email Marketing, and SMS, we help our clients stay top-of-mind. We’re a small, but growing team and we're looking for fun, creative, and passionate people to join our team and help us grow.

What You'll Be Doing:

• 🍺 Be the face of Harbor for our brewery clients—building strong, trusted, long-term relationships.
• 🧠 Understand each brewery’s vibe, voice, and vision so we can align our marketing with their goals.
• 📈 Collaborate with our creative, ads, and strategy teams to make sure campaigns run smooth and hit KPIs.
• 🗣 Keep clients in the loop with regular updates, honest communication, and proactive insights.
• 🚀 Identify ways to deepen the relationship, expand services, and create more value for both sides.
• 🛠 Step up when things go sideways, ensuring quick resolutions and client confidence.
• 🎯 Ensure deliverables are on-brand, on-time, and driving results.
• 💡 Spot upsell opportunities and help us grow revenue within existing brewery accounts.

What We're Looking For:

• 3+ years in agency account management.
• Strong verbal communicator who thrives on building rapport and managing expectations.
• Strong written communication skills.
• Super organized—you're the type who color-codes your Google Calendar.
• Quick thinker and creative problem-solver.
• Passion for helping businesses grow and a soft spot for craft beverages.
• Team player with a positive attitude and hunger to learn.
• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
  

Salary & Perks:

• 💵 $50,000 - $60,000 base, depending on experience
• 🎯 Performance bonus potential (top performers can hit $70k+ within a year)
• 🏥 Health, dental, and vision coverage
• 📚 Ongoing learning, growth, and career development
• 🎉 A fun, collaborative, brewery-obsessed team that wants to see you win

Location:

• We are currently a remote company; however, we have plans to open office space around the Towson, Maryland area. When that happens, this role will transition to a hybrid position.
• We are looking for someone in the Baltimore/Towson area who is available to meet in-person for job training and other meetings as necessary.

How To Apply:

Apply directly on LinkedIn. And if you really want to stand out, shoot a quick 1–2 minute video to steve@harbormarketingagency.com telling us why you’d crush it in this role.

Check us out at harbormarketingagency.com

Job Tags

Similar Jobs